Last Updated: October 2025
At Astrotopper Online, we value your trust and strive to deliver the highest quality learning experience through our certified online courses and consultations.
However, since our programs involve digital delivery of educational content and personalized services, certain refund and cancellation conditions apply as outlined below.
All our courses, study materials, and video content are delivered digitally.
Once access is granted to the student, the service is considered delivered in full.
Therefore, course fees paid at the time of enrollment are non-refundable and non-transferable.
This policy ensures the fairness and integrity of our digital education system.
The following are strictly non-refundable under any circumstances:
Numerology, Astrology, Palmistry, Vastu, or Healing consultations
Course fees for any program (Foundation, Advanced, or Professional)
Workshop or webinar registration fees
Certificate re-issuance or administrative charges
Once a course or consultation has started or been delivered, it cannot be cancelled or refunded.
In rare cases where a technical issue or duplicate transaction occurs during payment, you may request a refund.
To initiate a claim, please send a detailed email to:
📧 astrotopperonline@gmail.com
Include proof of payment, date, and transaction ID.
Once verified, the refund will be processed within 7–10 working days back to the original payment method.
In the unlikely event that Astrotopper Online cancels or discontinues a course due to unavoidable reasons (technical issues, internal restructuring, or instructor unavailability):
Students will either be transferred to an equivalent course, or
Offered a full refund of the course fee paid.
The decision will be made at the sole discretion of Astrotopper Online.
If you have booked a personal consultation, you may reschedule it by notifying us at least 24 hours in advance through WhatsApp at +91 9157957755.
Failure to attend a confirmed session without prior notice will result in forfeiture of the appointment fee.
All approved refunds (if any) are processed digitally to the original payment source.
We do not provide cash refunds or partial adjustments for unused portions of courses or consultations.
If you have any concern or confusion regarding your payment, please reach out within 7 days of transaction at:
📧 astrotopperonline@gmail.com
Our support team will carefully review your request and provide a resolution as per policy.
Astrotopper Online reserves the right to modify, amend, or update this Refund and Cancellation Policy at any time without prior notice.
Any changes will be reflected on this page, and the latest version will always apply.
All matters related to payments, refunds, and cancellations are governed by the laws of India, under the jurisdiction of the courts of West Bengal.
If you have questions or need assistance regarding this policy, please contact us:
📧 Email: astrotopperonline@gmail.com
📱 WhatsApp: +91 9157957755
🌐 Website: www.astrotopperonline.com
📍 Address: Bongaon, North 24 Parganas, West Bengal, India
✨ By enrolling in a course or booking a consultation with Astrotopper Online, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.